Universities and Online Degrees Guide

Helderberg College of Higher Education

Higher Certificate in Office Management

The Higher Certificate in Office Management in Business and Management is offered by Helderberg College of Higher Education.

Program Length: 4 YEARS.

Higher Certificate in Office Management offered by the Helderberg College of Higher Education at the Faculty of Business

Office managers and office secretaries are the backbone of a business. They provide support to make the office run smoothly. If you want to be organized, efficient and reliable, then join this programme for a fulfilling career. The skills you will learn could stand you in good stead to run your own business one day!

Career opportunities

You can get a variety of jobs in an office environment upon completion of this certificate:

• Office Manager
• Office Secretary
• Administrative Assistant
• Personal Assistant
• Customer Relations Officer
• Accounts Clerk
• Public Relations Officer
• Front Office Manager

Programme Purpose

• To provide training in secretarial and office administration for both first time job seekers and employees with experience who wish to advance their careers
• To develop practical skills in computer applications
• To cultivate communication skills in interacting within the organization and with clients
• To gain expertise in office procedures and managing a technology driven office
• To train and develop office secretaries who are ethical persons of integrity

Qualification Outcomes

The Higher Certificate in Office Management will prepare you with:

• Expertise in planning and facilitating the creation and management of correspondence and records management using office technology
• The ability to apply management principles to carry out office duties; analyse and understand customer queries to provide top customer service
• Good office etiquette and disciplined work habits
• Presentation and communication skills, both verbal and non-verbal within a diverse work environment
• The fitness to work in teams and departments of the business using appropriate channels of communication
• The understanding of office procedures and office systems in performing the executive functions of the business